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Can someone who thinks Uber's pricing is unethical or bad please explain their reasoning? Why would the scenario without surge pricing be preferable to you? T
by RubberSoul 9y ago
Can someone who thinks Uber's pricing is unethical or bad please explain their reasoning?
Why would the scenario without surge pricing be preferable to you?
The result without surge pricing would be a much longer queue. Queues typically lead to a poor allocation of resources. Surge pricing causes people with other transportation options, or less need, to seek alternatives. People with acute transportation needs are then more likely to get rides.
- phamilton 9y agoI don't think it's unethical, but that's because I understand surge pricing is a tactic to increase the number of drivers on the road. Most people don't get that. And as much as we want to blame people for not understanding how things work, the onus is on Uber to communicate these things clearly. I do think it's not just bad PR, but it wastes an opportunity for great PR. The other black car service capitalized on the opportunity to help. Had Uber recognized this and put surge pricing into effect for drivers but subsidized riders they would have gained a lot of good will. But they didn't and they have to continue to fight the negativity.
- throwaway46753 9y agoUber did stabilize prices and refunded those that were charged surge prices. These outraged customers are just those that were charged surge automatically before surge was turned off and the money was refunded. This happens every time with terrorist attacks. This is just another example of a journalist bottom feeding for ad impressions.