4 ms·
umm, the standard thing most law firms and financial institutions do is 1) require that all email be done via the business email and 2) automatically append to
by carterschonwald 16y ago
umm, the standard thing most law firms and financial institutions do is 1) require that all email be done via the business email and 2) automatically append to all emails some boilerplate about "if you are not the intended recipient, please do not use or disseminate this information, yadda yadda yadda".
The problem is that if the clients aren't super tech savvy, they're not going to wind up correctly using whatever the tech is. The simplest tech solution would be to have a tutorial for having the clients install thunderbird with pgp on their computer, but even that might backfire. If the main concern is liability, i'd suggest the boilerplate approach
- idoh 16y agoThanks for the response. She obviously has the boilerplate in her emails. The idea is how can she reduce the likelihood of sensitive information getting into the wrong hands. I think it would be hard to get her clients to install thunderbird and PGP - they are not necessarily tech savvy individuals - think wealthy elderly people.
- carterschonwald 16y agowell, maybe the simplest approach is to say "hey, would you like me to send you sensitive documents via email as i've been doing, or I could use certified registered mail and include the over head of doing that in my billable hours", since as you've said, a tech solution kinda rules itself out