Those are terrible. The grimace one wasn't terrible; so I thought, "hmm, this is likely the worst of what is a totally trivial problem". The problem is trivial

Those are terrible. The grimace one wasn't terrible; so I thought, "hmm, this is likely the worst of what is a totally trivial problem". The problem is trivial but it went down hill quality wise. I would say honestly, a new user or user of any platform other than Samsung is going to have some awkward and confusing exchanges.