"Undo doesn’t and shouldn’t excuse bad UI decisions." Do you think that somehow disagrees with anything I've said? All I'm saying is that the author should hav

"Undo doesn’t and shouldn’t excuse bad UI decisions." Do you think that somehow disagrees with anything I've said? All I'm saying is that the author should have included the existance of a refund option in his article. "Can you get refunds" was my immediate thought on reading the article, and I'm guessing that's the first thought that comes into the minds of most people on reading it.