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He's complaining about the UI design, not making any claims that Amazon is being fundamentally evil here.

• mike-cardwell 16y ago
  He clicked the wrong button because he didn't read it. If he's going to blame the UI for that action, he should have also mentioned the fact that the UI provides the equivalent of an "undo" button.
  • ugh 16y ago
    Not everything is a holy war. Calm down.
    • mike-cardwell 16y ago
      Heh, I just think it's a silly article. If the button he clicked by accident did something harmless, he wouldn't have posted it... Except it did do something harmless, but he forgot to mention that fact...
      • ugh 16y ago
        A button which, from time to time, shows up where the “Bold” button normally is and which does random stuff is bad UI design, even if you can easily undo. Undo doesn’t and shouldn’t excuse bad UI decisions.
        • mike-cardwell 16y ago
          "Undo doesn’t and shouldn’t excuse bad UI decisions." Do you think that somehow disagrees with anything I've said? All I'm saying is that the author should have included the existance of a refund option in his article. "Can you get refunds" was my immediate thought on reading the article, and I'm guessing that's the first thought that comes into the minds of most people on reading it.