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It is a very difficult problem to solve. I do know that. It's been about 9 months since I first informed them of the issue. I sent them source code that illus
by jacksoncarter 16y ago
It is a very difficult problem to solve. I do know that. It's been about 9 months since I first informed them of the issue. I sent them source code that illustrates an attack. Many of their customers are being affected right now, by something. I can't prove that this is the mechanism behind the current wave of attacks, though I can prove that this mechanism would allow a hacker to compromise sites exactly as is being described by victims.
They did take me seriously. I believe they aren't fixing the problem because they will have to rewrite a lot of their code, their customers will have to rewrite code, and many will be forced to find another provider all together, which means the solution has negative financial impacts.
Not solving it means negative financial impacts on their customers in lost time to rebuild affected data. It's very well possible that malicious people know about this and are using it right now to gather usernames and passwords for later attacks. Hundreds, perhaps thousands, of databases may have been siphoned off already.
How do you "turn up the heat" ?
- cperciva 16y agoHow do you "turn up the heat" ? Start saying things like "if you don't start making progress on this, I'm going to publish details". Contact Mitre and ask for a CVE #. Write to CERT, CERT-FI, or NISCC and ask them to help you. Write a blog post about the issue and send it to them saying "I'm going to put this online on Monday unless I hear from you first". Then put the blog post online on Wednesday. EDIT: Also, try different communications channels. Sometimes a phone call is far more effective than an email.