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It's incredible how myopic this article is towards web development SaaS products. There are a whole slew of SaaS products for business applications that have n
by mbesto 9y ago
It's incredible how myopic this article is towards web development SaaS products.
There are a whole slew of SaaS products for business applications that have nothing to do with what the author is talking about (think SalesForce, Workday, ServiceNow, etc) that totally eclipse the Segment, mParticle, etc's of the world, in terms of size, complexity and
The "what comes next in SaaS" is predicated on what become before SaaS, which was license software that businesses had to maintain. The next evolution of SaaS, IMHO, is one which requires zero consulting/integration/implementation. I dare say "AI" will change that, but this is the biggest friction to new software production adoption.
- F_J_H 9y agoSalesforce has evolved beyond a simple SaaS based CRM - it is now effectively a low-code application development platform. At any rate, I think the article rings true for many of the SaaS players in the "long tail".
- mbesto 9y ago> "SaaS based CRM" SaaS isn't a type of software or solution, it's a delivery model. You don't use "SaaS" for sales, you use a CRM that is accessed to you through a SaaS delivery model. So it's "low-code application development platform" is still delivered to you via a SaaS model.
- untangle 9y agoI believe that the author's core point is that the SaaS business app space ("SaaS v2") is huge, but it has become a red ocean. He then proposed a viable "SaaS v3" space populated with the likes of Segment. I don't agree with his v3 vision as I think that AI is a better lever than trying to build an integration platform. The latter is hard, usually involves open source, and has slow adoption.