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It will take a long time before GitLab can even begin to regain my trust from their missing-backups outage. Problems are to be expected. But as great as it is

It will take a long time before GitLab can even begin to regain my trust from their missing-backups outage. Problems are to be expected. But as great as it is that they had multiple levels of backup, none of them worked. They hadn't even been tested.

jjawssd 9y ago
Do you have any evidence that Github does any better?
- Xylakant 9y ago
  They haven't lost my data so far and they had to restore the production database at least once in their history. All circumstantial, but we'll have to wait and see.
  - foxylion 9y ago
    They did not lose that much data, only a few hours.
cmatija 9y ago
We have a pretty detailed post-mortem on the timeline of events for the outage, as well as actions taken after it to prevent anything similar in the future (with links to related issues). You can check it out in https://about.gitlab.com/2017/02/10/postmortem-of-database-outage-of-january-31/ https://about.gitlab.com/2017/02/10/postmortem-of-database-o...
ChartsNGraffs 9y ago
They actually gained my trust from that outage.
jonknee 9y ago
If you paid for GitLab there was no missing-backups outage...