3 ms·
And this is the fundamental issue with the traditional hotel industry, and why AirBNB has found a successful niche. When I travel with my family, I care greatl
by secabeen 9y ago
And this is the fundamental issue with the traditional hotel industry, and why AirBNB has found a successful niche. When I travel with my family, I care greatly about the space I will be in. I desire a living room space, multiple bedrooms, a kitchen, maybe even an outdoor or backyard space, and I don't want to pay to rent two attached hotel rooms at twice the price.
Hotels seem to aim their products at their primary customers (business travelers), and the product they sell is designed to primarily meet their needs. They compete on non-room amenities (bar quality, workout rooms, etc.) and on loyalty points, which frequent business travelers can use to make personal trips to vacation destinations. None of these things have any value to a family that makes 1-2 trips a year.
AirBNB does target my needs, with detailed pictures of exactly the space I'll be living in, diverse housing options, with many of the amenities that I desire above. I also care a lot less about cleanliness when I'm traveling with family. Yes, I want clean sheets, towels and other personal items. However, I don't care about a little dust in the kitchen cabinets, some spots on the windows, aging/peeling paint, or a few spiderwebs in the corners. My kids are going to make a mess no-matter what, and I certainly don't clean my home to hotel-standards every night.
I have seen a few mainline hotel chains offer family-focused properties (The Hyatt House in Anaheim is one.) However, the family-focused ones aren't that common. An AirBNB apartment I can rent almost anywhere.