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I had a really bad experience recently with Travelocity. I needed to change dates for a stay in SF, which ended up being very costly in addition to being a hass
by draw_down 9y ago
I had a really bad experience recently with Travelocity. I needed to change dates for a stay in SF, which ended up being very costly in addition to being a hassle. I was forced to cancel the stay as well as pay the entire cost for the stay, and there was no way to do it online. I had to sit on the phone with a Travelocity agent who called the hotel to "negotiate" (which did nothing but waste time), then they started telling me about some Travelocity deal involving coupons, etc. It was confusing in addition to being a waste of time and money.
I would probably just book directly these days. Hotels seem to have had it with dealing with the aggregators.