It's workplace.stackexchange.com, so they aren't necessarily computer literate. It's entirely possible there is a script somewhere the sets the from field, poss

It's workplace.stackexchange.com, so they aren't necessarily computer literate. It's entirely possible there is a script somewhere the sets the from field, possibly user configurable. A lot of ticket management tools will do something like this, making a change to a task in the software will send out an email from you.