I generally keep anonymous because I am not looking for any special attention. If someone is going to reach out to me specifically about my experience, I would

I generally keep anonymous because I am not looking for any special attention. If someone is going to reach out to me specifically about my experience, I would hope it would be to understand and fix the issues I encountered try to get support and not to placate me because I am being vocal about a bad experience. Unfortunately every time I have contacted someone who responded to my vocal complaints, they didn't care about the issues I encountered and just wanted to shut me up. This goes for Best Buy, Comcast, UPS, and quite a few other big companies.