3 ms·
FYI: from similar past discussions, sometimes it helps to leave some way of contact you either in the post or in the HN account details. It looks like people wh
by jimbobimbo 9y ago
FYI: from similar past discussions, sometimes it helps to leave some way of contact you either in the post or in the HN account details. It looks like people who work at MS lurk in such threads.
- cptskippy 9y agoI generally keep anonymous because I am not looking for any special attention. If someone is going to reach out to me specifically about my experience, I would hope it would be to understand and fix the issues I encountered try to get support and not to placate me because I am being vocal about a bad experience. Unfortunately every time I have contacted someone who responded to my vocal complaints, they didn't care about the issues I encountered and just wanted to shut me up. This goes for Best Buy, Comcast, UPS, and quite a few other big companies.