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Deadline to withdraw easily via the existing platform. After that.... since Tilt is technically acquired, and not bankrupt, you can still get your money but you
by dismantlethesun 9y ago
Deadline to withdraw easily via the existing platform. After that.... since Tilt is technically acquired, and not bankrupt, you can still get your money but you'll have to use slow offline legal methods like sending certified letters, or going through ombudsmen.
- wastedhours 9y agoThat's the logical interpretation, however, when there's money on the table and a (valid) interpretation that it will be lost, they need to be explicit and not have any ambiguity around the process. Their FAQ is no help in this as well [0]. This is all basic comms stuff, would have thought Airbnb would have been all over it. All it takes is a little line: "after 12 June, you will still be able to claim any unredeemed funds by contacting XYZ@tilt.com, from the email address associated with your account..., this may take 10-12 weeks, so we advise you withdraw using our fast and simple bank account withdrawals before 12 June." or something. [0] https://support.tilt.com/hc/en-us https://support.tilt.com/hc/en-us