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He may be referring to their "seller protection policy" which claims that anything sold without a shipping tracking number (AKA anything virtual) will always be
by chipperyman573 9y ago
He may be referring to their "seller protection policy" which claims that anything sold without a shipping tracking number (AKA anything virtual) will always be refunded in the cases of a chargeback (even one through paypal's site, not through the credit card company).
This means that if a buyer charges back on a virtual sale, the buyer always wins. Even large companies such as Valve are affected by this[0]
[0]: https://support.steampowered.com/kb_article.php?ref=6687-HJVM-8966 https://support.steampowered.com/kb_article.php?ref=6687-HJV...
- jacquesm 9y agoWell, that's the buyer, not paypal. Different story altogether.
- cookiecaper 9y agoThis is de-facto the case with almost any fiat online payment. It is rare for a bank/card issuer to rule against a consumer in a dispute. No one should start a business believing they'll be able to successfully challenge more than the tiny number of flagrantly and obnoxiously fraudulent chargebacks.