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I'm not so sure about this one. There's massive selection bias: people with the ability to complain to thousands of people are exactly those most likely to be
by mhartl 19y ago
I'm not so sure about this one. There's massive selection bias: people with the ability to complain to thousands of people are exactly those most likely to be suffering from email overload. It certainly seems to be a growing problem, but I haven't heard my mom, dad, or sister complain yet. I'll let y'all know when they do. :-)
- notauser 19y agoA data point in point: I'm working for a very big company at the moment. The biggest span of control (direct reports) is 12. The number of people with an indirect span of control of greater than 200 people is about 100. ...mind you, that 100 have a lot of money to throw at solutions. Which is why they already have secretaries.