Its a great insight to how the conversation goes with a large corporation, so thanks to whoever posted it. However the conversation becomes rather emotional. T

Its a great insight to how the conversation goes with a large corporation, so thanks to whoever posted it. However the conversation becomes rather emotional. The first email is pretty professional, concisely describing a problem and solution, which got him the initial probing. But if it turns out to be negative in the end, its really nobody to blame.