"From a user perspective we should be careful in talking about “right to use” a particular service because none of us really want to see a service viewed as som

"From a user perspective we should be careful in talking about “right to use” a particular service because none of us really want to see a service viewed as some sort of “essential facility” by the legal system (that’s a specific word I learned from the DOJ and EU). We want services to be insanely useful, but not regulated like other insanely useful privileges." He has it backwards. We don't want unregulated services to become "essential facilities" in the first place. Otherwise, when some services so embedded into daily life that it's nearly impossible to do without (e.g. banks, ISPs, in some contexts MS Windows, etc.), refuses to do business with you, you're screwed. "However, we can vote with our accounts and we can be vocal through many means about what we think as individual users. We can use our marketplace influence to inform and change what we don’t agree with. Product teams can and should be tuned into and act on this feedback. We want the marketplace to work and to respond. [...] As a whole our industry tends towards self-determinism and self-regulation yet we find ourselves today with a number of incredibly important platforms that are not keeping up with the basic test of “know it when we see it”." So he's saying moderation is okay because people can always choose platforms with the kind of moderation they like... but there should be no 'important' platforms that fail to ban the things he doesn't like? And that 'platforms', i.e. multinational corporations, should all moderate their users, but if a government should moderate (i.e. regulate) them, well, that's a no-no! "The free market works." Sometimes, until it doesn't, and you have the choice of 2 ISPs, both of which sell your data to advertisers, or you get blacklisted by one bank, and the blacklist is shared, so suddenly you can use none. Or both desktop CPU manufacturers include hardware backdoors (called management engines). The best I can gather from this meandering rant is that speech should be moderated, but only by corporations, who should never be held accountable for how they moderate it.