The problem - and I use the word "problem" here very loosely - is the ease of access that GitHub provides. Even back in the heyday of mailing lists there was no

The problem - and I use the word "problem" here very loosely - is the ease of access that GitHub provides. Even back in the heyday of mailing lists there was noise to deal with, but nowhere near the amount maintainers on GitHub can find themselves dealing with these days. Formal bug reports are certainly important, however as the author points out the Issues feature in GitHub too often gets used for simple questions that could have been answered reading the docs, searching past issues, or just googling it. The templates GitHub added last year have been a godsend in terms of improving things but I'd like to see an option to make filling out the template mandatory.