As always, the best solution is probably in-between the two extremes, i.e. keep issues open because they are useful for discussions and non-technical people bug

As always, the best solution is probably in-between the two extremes, i.e. keep issues open because they are useful for discussions and non-technical people bug reports, but don't be afraid to close PR and issues [1] to avoid the problems like burnout. [1] https://www.jeffgeerling.com/blog/2016/why-i-close-prs-oss-project-maintainer-notes https://www.jeffgeerling.com/blog/2016/why-i-close-prs-oss-p... (edit: I know the link talks about PR, but for me it applies to issues asking for features or weird bugs as well)