3 ms·
Counter experience (but it was 2009). I bought a used white macbook from craigslist in 2008. I'm from the US, and live in the US. Was traveling in UK, and la
by mgkimsal 9y ago
Counter experience (but it was 2009). I bought a used white macbook from craigslist in 2008. I'm from the US, and live in the US.
Was traveling in UK, and laptop keyboard cracked - big hole in the side of the keyboard. Took it to Apple store in London - forget which one - replaced at no cost in about 3 hours.
EDIT: per goatforce5's comment, I had a bit of 'umm' and 'ahh' when I was in London. I thought it would be "out of warranty", but it was the same thing - "not sure we have any parts to fit the US keyboard". They did find one, but that was the potential hold up.
- camus2 9y ago> Was traveling in UK, and laptop keyboard cracked - big hole in the side of the keyboard. Took it to Apple store in London - forget which one - replaced at no cost in about 3 hours. Same thing happened to me (white Macbook, cracks on the keyboard). AFAIK it is a known defect from this series and Apple accredited repair shops were instructed to replace the keyboard for free no matter if the warranty was still valid or not. It's still a good thing though, I know no other brand that would do that for free 4 years after the warranty expired (in my case).