This could have been worse. I was using Crashplan and tried to add an ignorable directory in the web panel, which had no flags or warning labels or anything aro

This could have been worse. I was using Crashplan and tried to add an ignorable directory in the web panel, which had no flags or warning labels or anything around it indicating that it could be destructive. The web server had some kind of error and when I reloaded the page, my settings were wiped out. Several hours later I got an email that all my backups were going to be deleted by 5pm. The email was received at 5:20pm. Customer support basically just shrugged it off, and I was an ex customer by the next day. Shit happens, but that was particularly egregious. This is why you should have multiple backup methods in place, and if you've never restored one, you don't have a backup.