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https://www.apple.com/legal/sales-support/applecare/appmacnaen.html https://www.apple.com/legal/sales-support/applecare/appmacna... > Apple reserves the right
by jonknee 9y ago
https://www.apple.com/legal/sales-support/applecare/appmacnaen.html https://www.apple.com/legal/sales-support/applecare/appmacna...
> Apple reserves the right to change the method by which Apple may provide repair or replacement service to you, and your Covered Equipment’s eligibility to receive a particular method of service. Service will be limited to the options available in the country where service is requested. Service options, parts availability and response times may vary according to country.
It sounds like you can get treated differently based on where you are.
- calibration263 9y agoI think this is to deal with products/parts which aren't available in different regions. As some people have mentioned, getting a keyboard replaced in a different region that has different keyboards isn't possible(unless you accept the keyboard used in that country). Similarly if your power brick dies, you can't expect an apple store to carry power bricks for all possible outlets(especially with the iPhone style bricks that don't have removable prongs). Still sounds like you'll get supported to that countries ability to support you.