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>and the challenges for moderators, who say they are overwhelmed by the volume of work, which means they often have “just 10 seconds” to make a decision. Maybe
by frgtpsswrdlame 9y ago
>and the challenges for moderators, who say they are overwhelmed by the volume of work, which means they often have “just 10 seconds” to make a decision.
Maybe Facebook should just hire more moderators? I know they'd love to totally relegate this to some awesome NLP algorithm but we're not there yet. Facebook makes more than enough money to bring on some more employees (and clean up their guidelines).
EDIT: oops, had two articles from the guardian on FB up and referenced the wrong one.
- nickpsecurity 9y ago"Maybe Facebook should just hire more moderators? I know they'd love to totally relegate this to some awesome NLP algorithm but we're not there yet. Facebook makes more than enough money to bring on some more employees (and clean up their guidelines)." There are systems that can detect porn pretty reliably. Helping moderators spot any porn more quickly will also let them spot revenge porn more quickly. Any correct or false positives can be fed back into detection systems. It might still take more moderators, though. Facebook needs more anyway given the size of user base and money available for moderation.
- bpicolo 9y ago> Maybe Facebook should just hire more moderators They are doing exactly that this year