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In this case, you should dig deeper. If the customer says "give me sort by last name," the actual requirement may be "give me an easy way to find a person by la
by rubinelli 16y ago
In this case, you should dig deeper. If the customer says "give me sort by last name," the actual requirement may be "give me an easy way to find a person by last name." In this case, a general full-text search may be the best solution.
- fragmede 16y agoThis is the right way to do it. Due to user error. I've had problems checking into a hotel until the receptionist realize my first/last names are switched. The receptionist SHOULD be shown a list but ALSO wants to be able to search for me if I don't show up in the list (and may ask for my ID/get a particular spelling). (It was a comp'd room in Vegas, so I have no idea where the mistake was made, but this can't be a unique occurrence.)