Most people who say "We need to.." are also users who are very well aware of the problem, but may not be able to solve it themselves, or don't know what the sol

Most people who say "We need to.." are also users who are very well aware of the problem, but may not be able to solve it themselves, or don't know what the solution looks like, or like a PG essay just inviting action. But by collectively trying to identify the nitty gritty details of the problem, hopefully that will prepare the spec for engineers and makers to build from. So yes, we need to listen! Edit: Just realised that previous reference to PG was a bit too casual so have adjusted