In addition to being condescending, most of this is false. Your examples are bizarre. Buying hair extensions is a tiny niche market to begin with. The percenta

In addition to being condescending, most of this is false. Your examples are bizarre. Buying hair extensions is a tiny niche market to begin with. The percentage of people buying cars from dealers via text message is a rounding error, and I highly doubt that they would have been using email to do it a decade ago, so it's completely irrelevant. Text messages and similar are fundamentally no different from email except that they have a few limitations that limit their use cases (length, subject lines, attachments, etc). If those limitations are removed...you basically have email again.