Correct, butttt "Customer is king." On a serious note, I have seen more projects ending into dumpster because we listened to customer too well and didn't actua

Correct, butttt "Customer is king." On a serious note, I have seen more projects ending into dumpster because we listened to customer too well and didn't actually infer the meaning which lies between the lines. Most managers I have encountered are just messenger pigeons. Sometimes I wonder how system still works!