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> That said, one of the challenges of having an official Reddit account that constantly engages with users (it's been actively commenting and replying to users)
by unityByFreedom 9y ago
> That said, one of the challenges of having an official Reddit account that constantly engages with users (it's been actively commenting and replying to users), I would imagine, would be having to be in IAMA mode 24/7
Is that really different from Twitter?
At first, for the first organization that does it, maybe. I have to believe that over time people will get over organizations' inability to respond immediately to things on Reddit just because it's Reddit.
- danso 9y agoYeah, I think community conventions are definitely a factor. But main differentiator will be the tone of the account, and the more personal/thoughtful it is (as it is now), the more users will expect it to be forthcoming when there's some controversy to answer for. I think interface plays a big deal too, though. Twitter threaded conversations/replies are still quite difficult to follow, and individual queries are easy to ignore/miss. Whereas in Reddit, top-upvoted replies (which is frequently calling-out-your-bullshit type questions) are going to be the first thing users see when reading your threads by default.