4 ms·
header tags could also indicate if something was to be interpreted as a certain type, no? "quick message/alert" vs "long form message" vs "automated message" v
by mgkimsal 9y ago
header tags could also indicate if something was to be interpreted as a certain type, no? "quick message/alert" vs "long form message" vs "automated message" vs "from human", etc. Agents could then determine what to do with it - log it, send other notification, delete it, auto-reply, add to calendar, etc.
I'm no expert, but I'd think some of this is already being done, no? However, there's more value to a few companies to have walled-garden messaging platforms vs 100% open and interoperable, and that's not a problem solved by tags.