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Don't reinvent email. Just add tags to indicate TODO fields in the email headers. Then youre building on the preexisting infrastructure. And it can handle t
by em3rgent0rdr 9y ago
Don't reinvent email. Just add tags to indicate TODO fields in the email headers. Then youre building on the preexisting infrastructure. And it can handle the degenerate case where the TODO is to read, since it is email.
- pyk 9y agoAgree with this, addition of an optional To Do field added to email UX would make it simple/obvious to use.
- mgkimsal 9y agoheader tags could also indicate if something was to be interpreted as a certain type, no? "quick message/alert" vs "long form message" vs "automated message" vs "from human", etc. Agents could then determine what to do with it - log it, send other notification, delete it, auto-reply, add to calendar, etc. I'm no expert, but I'd think some of this is already being done, no? However, there's more value to a few companies to have walled-garden messaging platforms vs 100% open and interoperable, and that's not a problem solved by tags.