It's really sad how many execs who claim to be very technical do not understand this. Recently had a debate on this exact issue where they were going to assign

It's really sad how many execs who claim to be very technical do not understand this. Recently had a debate on this exact issue where they were going to assign after hours support duty to the sole engineer on a particular API that's supporting a mission critical dashboard. The right way to do it would have been to work with other teams and product to share the burden of alert triage and filtering false positives. If and only if it's a real problem that can't remediated with a restart, then we can wake up the sole engineer. Otherwise, burnout and churn...