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Actually, I don't think it's unreasonable to expect a hosting company to store some data for free. Not in the sense that I'm entitled to it as a customer, but
by alex_c 16y ago
Actually, I don't think it's unreasonable to expect a hosting company to store some data for free. Not in the sense that I'm entitled to it as a customer, but in the sense that it might be in their best interests: if the data is deleted, that's a pretty good guarantee that the client won't reactivate; if the data is saved and it's trivial to reactivate, some percentage of customers will do so.
- megablast 16y agoIt really depends on the number of people they get doing this. If there are loads of accounts that are just left to rot, then it might not be worth it doing this. If there are lots of cases like the original poster, then it might be.
- cherring 16y agoActually that is unreasonable. You'd like to think they might, but expecting it is foolish, they are providing a service, if you don't pay you aren't entitled to the service. Linode aren't unreasonable, I have gotten an extension for payment in the past when I needed it, but I didn't do it by not checking my email for a month, I did it by reaching out to them and letting them know I needed some time to catch up a payment. As a result they didn't delete my account.