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For the record: The Planet will cut your server, wipe it, and reassign after 5 days of non-payment. That's standard operating procedure at every server host I'
by bbatsell 16y ago
For the record: The Planet will cut your server, wipe it, and reassign after 5 days of non-payment. That's standard operating procedure at every server host I've ever used. I'm honestly surprised that Linode gives you 20 days; that's very generous in my experience.
- weaksauce 16y agoThey didn't give him 20 days. He checked it after 20 days. Who knows the grace period for an expired card? I think that deleting the data is a bit harsh for a late payment. How many accounts really get to that point of late payment to where it would be costly for the company to just shut off access to the data until the plan is paid for. A customer oriented policy would be having a grace period of 3 months where the data is still there but they don't delete it. That's good customer service in the exceptional case of late payment/expired card.
- bbatsell 16y agoAccording to his post, he discovered it between 1 and 2 months afterward, and the grace period was definitively 20 days.