Yes, I understand completely. The intent of the limit is obviously not to discourage legitimate issues from reaching our team. Limits like this are a blunt inst

Yes, I understand completely. The intent of the limit is obviously not to discourage legitimate issues from reaching our team. Limits like this are a blunt instrument, and it's possible that the time has come to remove it. I can't promise a change immediately, but I am taking a very close look at what we can do here.