I think both have great support. They both have active and lively IRC channels where staff hang out. It's usually very quick to resolve issues with slicehost an

I think both have great support. They both have active and lively IRC channels where staff hang out. It's usually very quick to resolve issues with slicehost and linode. The pain point for me at slicehost was bandwidth - they charge a lot, linode charge a little. Also far more options on linode etc etc once I moved that all added up to a better experience.