3 ms·
Their lack of refund policy kicked me off the platform in 2010. I bought Civ V, then discovered that Mac port was a piece of crap. It didn't matter how fast you
by preinheimer 9y ago
Their lack of refund policy kicked me off the platform in 2010. I bought Civ V, then discovered that Mac port was a piece of crap. It didn't matter how fast your computer was, or how new your video card was, it rendered like stop-motion animation once you had more than a few units.
It probably took 10-15 emails, being bounced between steam, the publisher, and the port developer to finally get steam credit "as a courtesy".
- rhcom2 9y agoThis is a lot easier now. If you have played the game for less than 2 hours and purchased it within 14 days Steam will refund you pretty much no questions asked.
- hobarrera 9y agoI tried this once for a game that crashed on startup. My game "suddenly" had 11 hours played (according to steam). The game crashed, but it turns out that steam kept the counter going after it did, so not only did it not work: it also meant no refund.