Thanks for explanation, Dan. My issue is that the switch to the 3.x SDK and moving my assets to Firebase hosting depleted 4 of my 'technical troubleshooting que

Thanks for explanation, Dan. My issue is that the switch to the 3.x SDK and moving my assets to Firebase hosting depleted 4 of my 'technical troubleshooting questions' (two of those were bug reports which seem to no longer deduct from the five-a-year limit). So now I'm looking at a message telling me that 'for all urgent requests...you have 1 question remaining' and hoping that nothing bad happens more than once between now and whenever you decide to allow me, a paying customer, to ask for help again. To make clear: 99.9% of the time Firebase just works, which is great. And when I did receive support, it was excellent. It's the support model that's weak. Making billing and bug reports unlimited while limiting urgent requests to five a year is poor policy, and not very useful - for your customers at least.