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Chances are they also knew when they fixed the bug that it would result in price hikes. They could have easily generated a report showing which customers would
by brazzledazzle 9y ago
Chances are they also knew when they fixed the bug that it would result in price hikes. They could have easily generated a report showing which customers would be impacted, allowing them to contact them ahead of time.
- MaulingMonkey 9y agoFrom the followup updates, it sounds like Firebase actually tried to do this: https://medium.com/@startupandrew/firebase-founder-here-im-very-sorry-for-the-surprise-and-frustration-experienced-by-the-poster-b0065c99f53e https://medium.com/@startupandrew/firebase-founder-here-im-v... Sounds like they've processed the credits as well, so that's good.