It's pretty well documented that uhaul's online reservation system is 100% a scam. They take a $50 reservation fee, and never actually perform a reservation.

It's pretty well documented that uhaul's online reservation system is 100% a scam. They take a $50 reservation fee, and never actually perform a reservation. Then when you go to pick up the truck that you "reserved", no such truck exists. I've gotten bitten by this and we basically had to get our local news station involved to get my $50 back. Very shady company. http://dontuseuhaul.com/ http://dontuseuhaul.com/