I am not that old, but I remember reading a headline like this on Slashdot once... The results have been less than stellar. When my non-tech enabled friends com

I am not that old, but I remember reading a headline like this on Slashdot once... The results have been less than stellar. When my non-tech enabled friends complain about tech support, it's usually with a fake Indian accent. I think the "IT professional" in India has hurt quite a few off-shoring companies.