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AHN: when did customer support materialize into a smiling girl with a headset?
I can understand bad design decisions and business card websites. But for websites that rely on online sales above all else? I simply cannot believe the amount of stock photography of smiling phone operators and, worst of all, the number of websites happily using those photos.
- drowsydream 16y agoBTW, there is one whole website dedicated just for such photographs: http://www.headsethotties.com/ http://www.headsethotties.com/
- mitjak 16y agoOh no, why would you provide me with such a rich source of entertainment so close to the sleeping hours.
- apowell 16y agoLike it or not, the headset girl has turned into the universal symbol for "here's how to contact customer support". It's not cool, and it's not creative -- but it's a very effective way to be sure that people (who can't be bothered to read) find your support number. Even more than that, it's a quick way to show that you have phone support, which can boost customer confidence even if the customer doesn't need to use it.