My feeling is that we have two opposing modes of work developing: Scalable work, where tools multiply worker effectiveness exponentially (tech, finance, manufa

My feeling is that we have two opposing modes of work developing: Scalable work, where tools multiply worker effectiveness exponentially (tech, finance, manufacturing), Non-scalable work, where tools multiply worker effectiveness linerarly/constant (everything else). It is a little bit of a Taleb's world where exponentials live side by side normal distribution. Scalable work is much more profitable than linear work. Where I work, being scaleable is a requirement. If it is not scaleable, we are not doing it. This creates incentive to make everything scaleable. Which is a big problem for those whose work is inherently linear: teachers, doctors, waiters. They get put in optimization straightjackets for marginal improvement. And it sucks the soul of what they do. It makes world a less happy place, filled with 15min doctor appointments, restaurants where tables must be turned every 2 hours for profitability, etc. The compound problem for doctors has been that they have to perform highly creative, high impact tasks while inside the optimization straighjacket. That's got to hurt.