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maybe its like some other post in this thread said. maybe amazon isnt all that special in reality. but in our minds, it is. shopping at amazon is seamless. eve
by wayn3 9y ago
maybe its like some other post in this thread said. maybe amazon isnt all that special in reality. but in our minds, it is.
shopping at amazon is seamless. even when you order something and then dont want it. i dont have to accept the package and then send it back, i just tell the postal person that i dont want it, they return it, amazon accepts that as a return and ships the money back without asking questions. not probing questions. they just dont ask. they do the thing i expect them to do without even bothering me with an email. it doesnt bother me at all. thats whats so good about it.
i get that thats first world problems. but hackernews IS about spoiled software engineers being spoiled.
amazon has this weird concierge service built in. it just works for me.
- creepydata 9y agoHow is that different from any other online retailer? What sort of concierge service is Amazon providing you?
- thirdsun 9y agoAre you european by any chance? We enjoy reasonable return policies by default - sure, Amazon adds a few benefits like extended return periods, but as a european you get the basic return options anywhere. Returning items without any questions asked isn't magical here, it's required and expected. It is my understanding that the return policies in the US very much depend on the seller which turns Amazon into the shining gold standard, I guess.
- creepydata 9y agoNope, American.