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I feel like Amazon has gotten harder to browse, lately. I'm moving and need to buy things to replace what I used to share with roommates in the kitchen (variou
by and0 9y ago
I feel like Amazon has gotten harder to browse, lately.
I'm moving and need to buy things to replace what I used to share with roommates in the kitchen (various utensils and tools). It's become extremely difficult to answer a simple question like "what's the best cooking utensil set?", due to shitty third party products, unclear descriptions, incredibly polarized reviews, and sponsored items taking the "top" listings.
I needed maybe 5 different products, which I reflexively assumed would take maybe 15 minutes of clicking around, but instead it took almost 90. Ironically, I would have been better served popping over to the Target around the corner, where at least I can see the size / quality of what I'm buying.
- creepydata 9y ago>I feel like Amazon has gotten harder to browse, lately. Amazon has a "problem" with private labels. It's so so so easy for Joe Blow in Kansas to create a private label product and get it shipped directly to Amazon's wearhouses. So Amazon is overrun by them, which makes it difficult to find anything in the mess. On top of that, since most listings are created by third party sellers, listings vary in quality and can be very inaccurate. All this makes it close to impossible to compare items. Top it off with Amazon's sorting feature being entirely broken, it can really be a mess to try to browse. eBay actually offers a better UI in that regard. It was pretty short sighted on Amazon's part to let this happen, IMO. Amazon actually CAN improve in this regard, all they have to do is require third party sellers to complete the listing and also have a human review the listing for quality and accuracy. Just that small step would improve the customer experience drastically. With all that I don't really understand why people still use Amazon anymore other than out of habit.