I've had many problems with Amazon as well. If I buy a physical good from their website now, my operating assumption is that I will not receive it and will need

I've had many problems with Amazon as well. If I buy a physical good from their website now, my operating assumption is that I will not receive it and will need to ask for another one (which I also likely will not receive, then cancel the order). So, I better really want whatever that thing is, in order to put up with the current insanity of dealing with them.