He's clearly too smart and too critical to love all his products as much as he pretends. He answers his own email in a hurt tone of voice when you criticize th

He's clearly too smart and too critical to love all his products as much as he pretends. He answers his own email in a hurt tone of voice when you criticize them. If you don't think he begins each day with a tall, chilled glass of his own Kool-Aid... well, I'd have to disagree.