I have tried ordering since 1AM PDT from both Apple.com and AT&T (the minute it was available for pre-order). I have been unsuccessful in both attempts for 12 h

I have tried ordering since 1AM PDT from both Apple.com and AT&T (the minute it was available for pre-order). I have been unsuccessful in both attempts for 12 hours now. Not a very well planned product launch when you have a ton of customers wanting to pay you money for your product and those said customers are not able to do so.