It's awfully hard to talk about the problems (and they're HUGE) of outsourcing (really, "offshoring") to India without sounding racist, even if you don't intend

It's awfully hard to talk about the problems (and they're HUGE) of outsourcing (really, "offshoring") to India without sounding racist, even if you don't intend to. In the USA at least, since the early 80s, "Human Resources" departments have trained managers, directors and up to think of employees as coming in "plug-compatible" categories. Naturally, management has extended this incorrect mindset to offshored workers. The vast cultural differences between USA and India cause a lot of problems, as does the time difference. But nobody can say anything because of the danger of inadvertantly sounding racist.