I wish more SaaS companies followed Slack's "Fair billing" policy[1] where you get charged per actual usage rather than subscribed usage. For example, if you're

I wish more SaaS companies followed Slack's "Fair billing" policy[1] where you get charged per actual usage rather than subscribed usage. For example, if you're subscribed for 16 members but 4 of those members took a 1 week vacation each in a particular month, you'll only be charged for 15 members because you only used 15 members worth of member hours in that month[2]. [1] https://slack.com/pricing#fair_billing https://slack.com/pricing#fair_billing [2] https://medium.com/hackerpreneur-magazine/is-this-the-best-customer-experience-ever-f0c8874bf743 https://medium.com/hackerpreneur-magazine/is-this-the-best-c...